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Virtual Receptionist by Active Voice is a productivity tool with a very professional interface. This product can be used as a replacement or as a back up to a Receptionist. It is very affordable, reliable and it works with your existing system or as a replacement.

With Active voice products you can just say the name of the person or department you like to reach and with a pleasant human voice you will be directed to your destination. This can be done in multiple languages.

As a value proposition what we look for is ease of use and functionality. An intuitive interface is crucial. Any person should be able to use it without special training. We also look for scalability this way you can start from small and grow as you need it without wasting your initial investment. Active voice will give you all this with grace and friendly customer service.

The Reception® Voice Processing System provides feature-rich voice mail that makes the most of your small business's communications budget. Simply put, it's a rock-solid message management solution designed for organizations with up to 200 employees. ( This can be extended to unlimited employees and users with an upgrade and protecting your initial investment )

Efficient
You can't afford to drop the ball, lose a lead or miss a call. With Reception's messaging capabilities, every call will be answered, every time, making any small business more efficient. Affordability is vital to small businesses and Reception is designed with cost-effectiveness in mind. Fax routing lets you use a single line for all your business, voice or fax, saving money and simplifying infrastructure.

Professional
Reception helps your small business look its best while better caring for your customers, before, during, and after business hours. The automated attendant presents your customers with a professional greeting 24-hours a day, enabling customers to reach the desired extension quickly and efficiently. Callers are informed and impressed by company, personal and scheduled holiday greetings.

Reliable
Reliability is at the core of the Reception system. We know you don't want to allocate time or resources to maintaining your voice mail system, so we made it easy to install and maintain. Reception features solid Active Voice software and reliable hardware by Intel® Dialogic®, a proven industry leader.

Key Features

• Intel Dialogic Hardware
• Proven Active Voice Software
• Auto Attendant:
• Alpha & Numeric Directories -Call Screening -Single Digit Dialing
• Fax detect & routing
• Priority message delivery options:
• Scheduled Holiday Greetings
• System Administrator Reporting
• Analog and Serial Integrations
• 6 localized languages: US English, UK English, Australian English, German, French Canadian, Mexican Spanish (maximum of 3 languages supported simultaneously)

*Reception is sold internationally as Lingo. For more information about Lingo, please click here.

Learn More Manuals
Reception Data Sheet Reception User Guide Menu Mode
Reception FAQ Reception User Guide 1 for Yes, 2 for No™
Recepton Product Presentation  

 

The Family of Products offered by Active Voice:


The Kinesis family of voice and unified communications solutions provide advanced messaging capabilities using a Microsoft® Exchange® message store. Kinesis allows you to access your communications either through the telephone or computer, providing powerful desktop and call control functionality. Kinesis offers an ideal solution for addressing the challenging communications requirements of your business, today and tomorrow.


The Repartee for Windows 2000 solutions offer advanced voice messaging and unified communications functionality that leverages the power and scalability of the Windows 2000 operating system. Utilizing our TeLANophy® desktop messaging and call control applications, the Repartee for Windows 2000 products make the communication devices you already use more effective.


Repartee LX is an affordable, full-featured Linux-based unified messaging solution designed for small to midsized organizations. Repartee LX brings you the power of centralized message control by allowing you to manage your communications over the telephone or from your PC.


Repartee is a unified messaging platform that provides integrated voice mail, automated attendant, audiotext, and fax capabilities. Repartee also includes an optional package for use in the hospitality industry and supports our TeLANophy desktop applications.


Reception is an efficient, feature-rich voice messaging system designed exclusively for small businesses. Reception offers advanced voice mail features such as automated attendant, fax routing, multiple user interfaces, and support for six localized languages.


Seven is an Automatic Speech Recognition system that acts as a virtual telephone operator, providing callers anytime, anywhere access to company directory information. Without having to call the receptionist, look up numbers in directories or check e-mail contact lists, callers can simply dial Seven to be connected to a person whose number is available in the directory database. Seven asks callers to say the name of the person they wish to be transferred to, retrieves the name from a database, and then connects them to the appropriate extension.

Feature Packages:

ViewCall® Plus
ViewMail®
ViewMail for Microsoft® Messaging
ViewFax®
ActiveFax®
ActiveNet®
Hospitality
E-mail Integration for Microsoft® Exchange®
Message Integration for Novell® GroupWise®

 

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